LPIC Board of Directors
Vince Jackson, MBA
V.P. of Customer Care
Blue Cross Blue Shield of Louisiana
Vince Jackson is an executive with a wide range of experience in and outside of the insurance industry. During his career, he has developed and led various aspects of insurance and clinical operations. Vince’s experience ranges from multi-site operations, Medicare Call Center Operations and Administration. He has a proven track record of successfully expanding facilities, growing revenues, reducing costs and strengthening teams. His skills and knowledge in managing multi-million dollar budgets, large staffs, solving complex problems, analyzing and building reports, building, and leading teams, process advancement, and design have put him in a position to lead a variety of operations.
Mr. Jackson brings to the table strong communication skills, implementation and execution of long and short-range strategies, problem-solving, employee engagement, cultivating, shaping and changing corporate culture, negotiations and leadership.
His previous positions include Vice President at both United Health as VP of Provider Services and where he spent 13 years at Humana leading different service organizations and expanding Humana’s Pharmacy Service Organization as Vice President of Sales and Service Operations.
Vince is currently the Vice President of Customer Care at Blue Cross Blue Shield of Louisiana.
Mr. Jackson holds two degrees: a Bachelor of Science from Florida Memorial University and an MBA from Nova Southeastern University.
Vince believes in giving back to the community and giving a “hands up” to those who will come after him. He has mentored at-risk youth and continues to serve on the boards of various community organizations. He is a recent member of Louisville Community Foundation’s Board and a former Board Chair of the Wesley House.
He is a current resident of Baton Rouge, Louisiana.